What Members are saying about the ACTA Insurance Program

I am writing to inform you how well Pottruff & Smith has responded to the needs of the Association of Canadian Travel Agencies. Their company has provided ACTA over the years with an excellent consultative team that quickly applies their experience and expertise necessary for our successful customized programs.

David McCaig
ACTA Vice President, Corporate Affairs
General Manager, Western Canada

“Rosie…the customer service person is really the extension of the company and if they have a pleasant, positive experience, then the company certainly benefits.

Treatment is very important today and there isn’t much loyalty anymore unless you really have something more to offer. This has always been the case with my experiences with you. I get the impression from the way you handle your calls that you encourage the customer to want to call back and are eager to help them out. It goes a long way to building a strong relationship.

I could go on and on. Keep up the great job you're doing..."                                                 

Mike Morra
ACTA Member 

Dear Celia,

I am writing to inform you how well Chubb Insurance Company of Canada handled the claim for the accident of February 27, 2006.

I am very pleased with the professional and quick response that I received. I will not hesitate to do business with them again and refer them to others.

Best Regards.

George Taccone
ACTA Member