Careers
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Customer Service Representative
Position:
Customer Service Representative (Bilingual)
Company:
Pottruff & Smith Travel Insurance
Location:
Woodbridge
Reports To:
Travel Operations Manager – (Woodbridge)
Summary:
This position requires a dynamic individual with excellent communication skills and an effective telephone manner to handle calls from Travel Agents and individual customers. The incumbent must have a working knowledge about travel insurance products and services. This position requires a positive and team oriented individual who is computer literate with an aptitude for interacting with the public and working in a service-oriented environment. Must be able to work shifts. Fluency in English and French is required.
Skills:
Minimum Grade 12 with excellent language and grammar skills Strong interpersonal and organization skills Excellent oral and written communication skills Good time management skills with ability to handle a high volume of activity and work with minimum anxiety Detail oriented with ability to work independently with little supervision Strong, keyboard and PC skills are required in Windows, Microsoft Office Package (Word, Excel) Operate other office equipment, fax, photocopier, voice mail, etc