Taking Great Care of Business!
The staff at Pottruff & Smith would like to make every client experience with us a great one. We value your business and we'll work diligently to earn it year after year.
To help us meet this goal for your customer experience, we've constructed our Service Commitments - our pledge to you about service, value, and claims satisfaction.
Please take a moment to browse through testimonials that clients have been generous to send to us. In this busy world, when someone takes the time write a note, that's very special, and our team is hugely appreciative.
Our Service Commitments
At Pottruff & Smith, our clients mean everything to us! We want to ensure you that you’ll get the best service available, and we put our commitment in writing.
It’s our guarantee to you.
Access and Rapid Response
We commit to respond to your call personally or to respond to your message within 3 hours.
Best Value in the Market
We commit to rates that are the best value, combining protection, service, and price.
Exceptional Claims Experience
We commit to maintaining an overall satisfaction rating of 96% or higher in our customer claims surveys.
Disclosure on Compensation and Financing
We at Cornerstone Insurance Brokers Limited have always been committed to disclosing compensation to ensure transparency in our service to you.
