Customer Service

The staff at Pottruff & Smith would like to make every client experience with us easy, worthwhile, and pleasantly memorable. We value your business and we'll work diligently to earn it year after year. To help us meet this goal for your customer experience, we've constructed "Our Service Commitments" - our pledge to you about service, value, and claims satisfaction.

If you're curious about how we're performing to our Commitments, check out "Our Service Commitments" above. If you think we can do a better job, tell us! And if you're happy with how we serve you, tell us that too! You can do that simply - with the online survey in this section. We'll keep you updated every quarter on how our clients are rating us.

And please take a moment to browse through testimonials that clients have been generous to send to us. In this busy world, when someone takes the time to put together a note, that's very special, and our team is hugely appreciative.

If you're a client of our's now - thank you.

If you’re not, give us a call at 1.888.768.8001. You'll be happy you did.