What Our Clients Are Saying About Us!
“Excellent follow up from Mirella. She was very responsive, quick to return calls and very knowledgeable! Hire more people like Mirella – people that go out of their way to help customers and make their experience with the insurance company positive! Keep up the good work!
- Peter Guido, CPSA member
Hi John, I just wanted to send you a quick note to tell you how pleased that we are that we have switched our staff benefits plan to Pottruff & Smith. We have been delighted with the pleasant, prompt service we have received. As an added bonus, compared to our previous provider, the cost has dropped considerably.
Thank you so much for your assistance and patience getting us through the enrolment process. I would recommend Pottruff & Smith to anyone looking to switch or start a benefits plan."
- Dr. Randi Beiderman, OVMA Member
“Beyond a pragmatic evaluation of the value of the program for our staff, it’s certainly worth commenting on the prompt, pleasant, and quality service we’ve enjoyed with Pottruff & Smith. With the changes we’ve experienced in purchasing and settling into a new clinic, we were grateful for a seasoned specialist who provided a seamless transition into the employee group benefits program. Thanks, John.
Finally, from my past term as OAO President, I earned particular insight to the OAO Insurance program and the folks behind it. I can personally attest to the professionalism, initiative, creativity, and responsiveness of our partners at Pottruff & Smith; I believe that you’re doing a great job for our members. Thanks, Pottruff & Smith.”
- Drs. Derek & Karen MacDonald
Past OAO President
Mirella, I wanted to write this letter of thanks on behalf of my wife Janet and I on the handling of our recent claim.
As you know, we just took possession of our new cottage and when we entered the premises we were horrified to find a large amount of water damage due to a faulty toilet. When we called, your team acted very quickly, emergency crews arrived within less than two hours of our call, and the whole situation is being handled very professionally. All the people involved with our claim have been very attentive to our situation and could not do enough to make things right. As you know we have been with your company for many years and we will continue to do so. We cannot thank you enough!
- Flavio Turchet, DDS
