Testimonials

A year after I purchased my car, I received my insurance renewal and, much to my dismay, it had gone up nearly 40%.  I was requested to pay approximately $2300.  I quickly called my insurance broker to make sense of this exorbitant increase.  I have never received a ticket for speeding and have never been involved in any accidents!  I have been driving for over 10 years with a clean record.

I had several questions.  How can an insurance company increase your rate from one year to the next without any claims?  With no logical answers I began to look around for a new insurance company.  Frustrated with several unsuccessful attempts, I finally found a broker to accommodate my needs...Pottruff and Smith Insurance Brokers Inc. I cannot emphasize enough how pleased I am with their service and support.  I finally found a company who is willing to meet me half way.  Not only did they provide me with answered questions and exceptional service, but my insurance rate was at least 30% lower than all other insurance companies. They quoted me $1700 - a savings of $600 dollars!

I would like to thank Pottruff and Smith Insurance Brokers Inc. for making my experience pleasant and friendly.

Thank you.

Julianne Bucarelli

To Pottruff & Smith,

This letter is to let you know how pleased I have been with your broker, Philip Ciccone.  Through a friend of mine he was contacted for the insurance of my vehicle.  He was able to find me a company that would insure me at a great rate.

When I spoke with Philip, he was so very helpful and pleasant and was able to receive insurance for me immediately.  I am very grateful for his help and prompt action on my behalf.

Sincerely.

Jo-Anne Havercroft
October 23, 2006

Dear Philip (Ciccone):

This is in reference to your excellent customer service, we would like to thank you for your patience attributed to the many changes we have put through on our home and auto policies over the past two years.

You have exemplified the “customer service” motto by going above and beyond in ensuring that we have the appropriate coverage’s for both our home and auto needs.

You have certainly set the bar high and we would like to express our sincere thanks at a time when customer service seems to be a thing of the past, but certainly not in this case.

Once again, thank you and keep up the excellent customer service.  Best regards from a very satisfied client.

Yours truly.

Karen and David Hillier

Hello Lily,

I just want to thank you for introducing me to Pottruff & Smith Insurance
Brokers Inc.

I purchased a new car last year. When my policy was up for renewal with my old insurance company, there was an extreme jump in price. Immediately I searched around for another insurance company; that’s when I was referred to you by a mutual friend …and am I glad that happened. With Pottruff & Smith Insurance Brokers Inc. not only was the customer service that I received impeccable, but in the end, I saved $400 on my premium.

Once again, I thank you, Lily Arduini, and the wonderful people at Pottruff & Smith Insurance Brokers Inc. for helping me with my insurance needs and to save a little extra money.

Nilton Vicente
October, 2006